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Astoria On-Demand Overview

Astoria On-Demand enriches Global 2000 organizations with the greatest benefit from their most valuable content: technical documentation. We do this by delivering the industry's most comprehensive on-demand solution for building, managing, and assembling DITA (Darwin Information Typing Architecture) content. Astoria On-Demand combines a blindingly fast XML content engine, proven integration, true Internet-enabled access, and the most complete user experience - and the result is dynamic product documentation. That's why the biggest names in discrete manufacturing, medical device manufacturing, and high-tech hardware and software manufacturing are subscribing to Astoria On-Demand.

Astoria On-Demand enables the creation, management, and assembly of complex, dynamic, globalized documentation across multiple divisions within your company, or across your entire supply chain. For our customers, the payoff is a much faster time to market, expansion into new global markets, an increase in top-line revenue growth, as well as increased productivity, enhanced information quality, and a compelling return on investment. In contrast to competitors, Astoria On-Demand delivers the most complete, always-available structured content management solution available today.

Organizations are being pushed to do more with their content - deliver accurate, up to date content in a variety of print and electronic formats, in some cases customized to a unique customer or product configuration. These organizations can no longer publish information once and then forget about it. Having outdated, incorrect, and incomplete information hurts top-line revenue growth, bottom-line productivity, and risks non-compliance with commercial and regulatory standards.

The ever-accelerating rate of change and requirement for accurate content across multiple delivery platforms is the core of dynamic product documentation. Dynamic product documentation is often thousands of pages long with hundreds and thousands of graphics, figures, links and references. The challenge of producing dynamic product documentation exceeds the capabilities of unstructured content authoring and many current enterprise content management systems because of requirements on granularity, scale, performance, reliability, and cost. To effectively manage dynamic product documentation, organizations must transition to structured content in XML and manage that information through a native XML content management system. That is Astoria On-Demand: a native XML-based system, capable of scaling to millions of XML content fragments at any level of granularity.

Astoria dramatically shortens the time from new product concept to market introduction. Our documentation processes are better, more efficient, and profitable. Because of Astoria, we're going to get to market faster and at a lower cost than we ever believed.

Jeff Buhl, Document Management Services, Jeppesen

A key differentiator of Astoria On-Demand from any other system is truly native XML, element-level content management fused to a very fast, highly reliable engine. Other products may claim "XML native processing capabilities" but this usually means "document chunking" and then managing links to those chunks in a relational database. Eventually, users figure out that the cost savings from higher re-use require chopping up the document into smaller chunks. Result? A bottleneck develops at the interface layer to the relational database trying to manage millions and millions links to those chunks. Astoria On-Demand's engine handles XML objects natively so there is no awkward interface layer to support, and the system simply outraces the competition.

Another key differentiator: no incremental IT support costs. Astoria On-Demand is fully hosted so we do it all. We buy and provision the server hardware, activate and configure the content management system, work out the details to link your desktop computers with our servers, and handle all of the day-to-day maintenance. Our support team operates 24x7, and our system has guaranteed service levels outside of normal maintenance windows.

More than 100 Global 2000 organizations including Cisco Systems, Texas Instruments, Lockheed Martin, General Electric Health Care, Siemens Medical Solutions, and Cessna Aircraft are customers of Astoria Software. They validate the key propositions of Astoria On-Demand, as follows:

Learn More About Astoria Support for the Latest Documentation Standards

Value Proposition Category Validation
Reduce product documentation cost-of-goods-sold by between 33% and 50% Multi-channel output 80% reduction in printed material
Compliance 30% reduction in unneeded customer service calls
Content re-use 60% savings in authoring head-count; faster time to market
Collaboration 60% reduction in review/edit obligations
Translation 80% reduction in translation budget
Achieve 100% ROI faster than with any comparable solution Payback period Manufacturing customer: 11.1 monthsHigh Tech customer: 6.8 months
3-year ROI (includes cost reductions and productivity improvements) Manufacturing customer: 511%
High Tech customer: 706%
Grow top-line revenue through differentiation Better targeted digital products High Tech customer: exchange B2B data directly with other companies
Publishing customer: increased from 50 manuals to 100,000 manuals for a single end-customer

Analysts Are Saying:

InfoWorld Review

Businesses are beginning to understand the value of their content, and that content effectively managed becomes more valuable as it is leveraged. Astoria provides a way for organizations to achieve their goals using an XML-driven content strategy to maximize the return on their content

-Michael Maziarka, CAP Ventures

Next Step:

Contact an Astoria representative to learn more at 650-357-7477, or complete a web inquiry form.

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